Privacy policy
Privacy Policy
Effective Date: [06/05/2026]
Rook’s Corner values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and shared when you visit our website, place an order, contact us, or otherwise interact with our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Rook’s Corner, we may collect information including:
Personal Information
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Name
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Email address
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Billing address
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Shipping address
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Phone number (if provided)
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Payment information
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Account information (if accounts are enabled)
Order Information
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Products purchased
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Order history
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Transaction details
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Shipping preferences
Technical Information
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Device information
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Browser type
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IP address
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Cookies and similar technologies
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Website activity and interactions
2. How We Use Your Information
Information may be used to:
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Process orders and payments
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Ship products
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Provide customer service
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Send order updates and transactional communications
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Improve website functionality and customer experience
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Prevent fraud and unauthorized activity
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Comply with legal obligations
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Send promotional emails if you opt in
3. Payment Information
Payments are processed through secure third-party payment providers.
Rook’s Corner does not directly store full payment card information.
Payment providers may collect, process, and store payment information according to their own privacy policies.
4. Sharing Information
Your information may be shared only when necessary to operate the business, including:
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Payment processors
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Shipping carriers
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Website hosting providers
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Analytics services
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Email communication services
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Legal authorities when required by law
Rook’s Corner does not sell customer personal information.
5. Cookies & Tracking Technologies
This website may use cookies, pixels, analytics tools, and similar technologies to:
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Improve website performance
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Remember customer preferences
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Analyze traffic and website usage
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Support marketing efforts
You may disable cookies through your browser settings, though some website functionality may be affected.
6. Email Marketing
If you voluntarily subscribe to promotional communications, Rook’s Corner may send marketing emails regarding products, launches, promotions, or updates.
You may unsubscribe from marketing communications at any time.
7. Data Retention
Customer information may be retained for business operations, legal requirements, tax obligations, fraud prevention, customer support, and recordkeeping purposes.
Information is retained only as long as reasonably necessary.
8. Customer Rights
Depending on your location, you may have rights regarding your personal information, including:
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Requesting access to personal data
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Requesting correction of inaccurate information
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Requesting deletion where applicable
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Requesting limitations on certain processing activities
Requests may be submitted using the contact information provided on this website.
9. Security
Reasonable measures are taken to protect customer information; however, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Third-Party Services
This website may use third-party platforms or services including payment processors, shipping providers, analytics tools, advertising tools, and ecommerce platforms.
These services operate under their own privacy practices.
11. Children's Privacy
Rook’s Corner does not knowingly collect personal information from children under the age required by applicable laws without appropriate consent.
12. Policy Updates
This Privacy Policy may be updated periodically.
Changes become effective when published on this website.
Continued use of the website after updates constitutes acceptance of revised policies.
13. Contact Information
Questions regarding this Privacy Policy may be directed through the contact information provided on this website.