Terms of service
Terms of Service
1. Acceptance of Terms
By accessing this website, browsing products, placing orders, or using services provided by Rook’s Corner, you agree to be bound by these Terms of Service and all related policies published on this website.
If you do not agree with these terms, please do not use this website or purchase products.
2. Eligibility to Purchase
By placing an order through Rook’s Corner, you confirm that you are legally capable of entering into binding agreements under applicable laws and regulations.
3. Products & Handmade Variations
All products sold by Rook’s Corner are handmade and individually crafted.
Due to the handmade nature of our products, variations in color, texture, finish, patterns, dimensions, and other minor differences may occur. These variations are normal characteristics of handcrafted products and are not considered defects.
Product photographs are intended for reference only and may differ slightly from received products.
4. Orders & Payment
All orders are subject to product availability and acceptance.
Rook’s Corner reserves the right to refuse, cancel, limit, or modify orders at our discretion, including but not limited to:
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Inventory discrepancies
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Payment verification issues
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Pricing errors
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Suspected fraudulent activity
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Violations of store policies
Payment is required at checkout before orders enter processing.
5. Pricing & Product Availability
Prices, product listings, inventory quantities, descriptions, and availability may change without notice.
While efforts are made to maintain accurate information, errors may occasionally occur. Rook’s Corner reserves the right to correct pricing errors, product inaccuracies, or website mistakes at any time.
6. Shipping & Delivery
Shipping timelines, processing times, and delivery estimates are provided as general guidelines and are not guaranteed.
Once packages have been transferred to shipping carriers, delivery times and carrier operations are outside the direct control of Rook’s Corner.
Customers are responsible for providing accurate shipping information and monitoring package deliveries.
7. Returns, Replacements & Damaged Products
Returns, replacements, and damaged product claims are governed by the store’s published policies.
Customers agree to review these policies before placing orders.
8. Product Use & Customer Responsibility
Customers are responsible for using products safely, appropriately, and according to provided instructions.
Rook’s Corner shall not be responsible for damages resulting from:
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Improper product use
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Incorrect application or removal
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Product modification
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Improper storage
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Environmental exposure after delivery
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Failure to follow provided instructions
Customers are responsible for determining whether products are suitable for their intended use.
9. Intellectual Property
All website content including photographs, graphics, logos, branding, product names, descriptions, artwork, product designs, and other content remain the property of Rook’s Corner unless otherwise stated.
Unauthorized reproduction, resale, copying, distribution, or commercial use is prohibited without written permission.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Rook’s Corner shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, purchased products, or inability to use products.
Total liability, where applicable, shall not exceed the amount paid for the purchased product.
11. Privacy & Information
Customer information submitted through orders, contact forms, or account creation will be handled according to applicable privacy practices and store policies.
12. Changes to Terms
Rook’s Corner reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.
Continued use of this website constitutes acceptance of updated terms.
13. Contact Information
Questions regarding these Terms of Service may be directed through the contact information provided on this website.